Telenet Case Study

Media Distillery creates a VOD-like replay environment and helps viewers discover the content they love

Belgium’s largest cable operator Telenet has deployed Media Distillery’s EPG Correction Distillery™ and Image Distillery™ solution to enhance the TV browsing and content discovery experience for its cable TV subscribers.

Telenet UI before and after the adoption of Image Distillery™

“Media Distillery has proven a great partner for Telenet; we recognise the ongoing value of our collaboration. By deploying EPG Correction Distillery™ and Image Distillery™, we further enhance our UX.” - Ivor Micallef, Director of Entertainment Products at Telenet.

Image DistilleryTM uses AI to dynamically and automatically generate appealing and informative still images for Telenet, representing any broadcast TV programme, for display within the service’s UI. High-quality, attractive representational UI imagery leads to better subscriber engagement and satisfaction. Telenet subscribers now benefit from over 3.000 attractive and engaging images generated daily which represent programmes in the UI thanks to a fully automated, AI-driven system by Media Distillery. 

Media Distillery at Telenet

Products implemented

EPG CorrectionTM and Image DistilleryTM

Live since2017

Content analysed

60 channels, real-time
Images delivered3.000 per day

In addition, Media Distillery also implemented EPG CorrectionTM at Telenet in 2017. 1.8 million Belgian viewers can now navigate programmes more accurately, and enjoy a harmonious viewing experience, without having to watch pre-show ads or suffering their desired content being cut off.

“We are proud that Telenet is relying on Media Distillery technology. Since the start of our relationship, Telenet has shown willingness to embrace new technology in order to continuously deliver a better user experience to its subscribers.” - Roland Sars, CEO of Media Distillery.

About Telenet

EntityMajority owned by Liberty Global
Type of OperatorCable and IPTV
HeadquarterMechelen, Belgium
Area servedBelgium
Video households1.8 million

About Telenet BV

As a provider of entertainment and telecommunication services in Belgium, Telenet Group is always looking for the perfect experience in the digital world for its customers. Under the brand name Telenet, the company focuses on offering digital television, high-speed Internet and fixed and mobile telephony services to residential customers in Flanders and Brussels.

Under the brand name BASE, it supplies mobile telephony in Belgium. The Telenet Business department serves the business market in Belgium and Luxembourg with connectivity, hosting and security solutions. More than 3,000 employees have one aim in mind: making living and working easier and more pleasant.

Telenet Group is part of Telenet Group Holding NV and is quoted on Euronext Brussel under ticker symbol TNET. For more information, visit Liberty Global - one of the world’s leading converged video, broadband and communications companies, innovating and empowering people in six countries across Europe to make the most of the digital revolution – owns a direct stake of 58.9% in Telenet Group Holding SA/NV (excluding any treasury shares held by the latter from time to time).