NOS, Portugal's primary cable operator, has selected Media Distillery’s technology to enhance the user experience and customer engagement of their video platform, by creating a ‘linear on demand’ viewing experience.
“With a rapid increasing usage of our replay platform, we strive to offer our customers the most enhanced service possible. Thanks to the Media Distillery, NOS is now confident to offer our customers a supreme user experience that leads to an increased customer engagement.”- Joao Ferreira, Director of Innovation Services at NOS.
Media Distillery’s award-winning Deep Content UnderstandingTM technology can analyze video content to determine relevant topics, events or specific time markers, all in real-time and cloud-based. NOS implemented Media Distillery’s product EPG Correction Distillery™ on their 70 most popular TV channels, to provide automatic adjustments to update the actual start time of television programmes as they are broadcast, so consumers can enjoy their favorite video content instantly.
| Product implemented | EPG CorrectionTM |
Live since | 2020 |
| Content analysed | 70 channels, real-time |
NOS is also using the automatically generated correct time markers to insert pre-roll advertisements in their replay platform. This results in a natural transition from the content to the ad-block for the consumer, while the inserted ads create a solid revenue stream for NOS.
"We are honoured to partner with NOS to build a more compelling replay environment in which consumers can navigate programmes with an ultimate user experience. We are confident that our technology will increase the customer satisfaction of NOS’ customers.” - Roland Sars, CEO at Media Distillery.
| Type of operator | Cable Operator |
Headquarter | Lisbon, Portugal |
| Area served | Portugal |
| Video households | 1.7 million |
NOS is the biggest communications and entertainment group in Portugal. It offers latest generation fixed and mobile phone, television, Internet, voice and data solutions for all market segments. It is the leader in Pay TV, new generation broadband services and in cinema exhibition and distribution in Portugal. In the business segment, it has positioned itself as a sustainable alternative in the Corporate and Mass Business segments, offering a broad portfolio of products and services with tailor made solutions for every sector and businesses of different sizes, complementing its offer with ICT and Cloud services. NOS is part of the main Portuguese stock exchange index (PSI-20), and has more than 4.5 million mobile phone, 1.6 million television, 1.7 million fixed telephone and 1.3 million fixed broadband Internet customers.
