Live Webinar: How Liberty Global raised the bar for UX

What is wrong with the EPG?

Startover, ‘Catch Up’ and Replay TV are extremely important factors within the on-demand television experience, providing easy and near-immediate access to popular linear channels.

Their relevance demands an optimal user experience, however this ambition is jeopardized by incorrect EPG start and end times that force viewers to watch incomplete commercial breaks, miss the start of their favourite programme or, even worse, inadvertently watch a spoiler.

How to deliver a VoD-like experience 

This webinar - organised by Gracenote and Media Distillery - explores how Liberty Global has significantly improved its on-demand experience by tackling the problem of inaccurate EPG start and end times. 

During this live webcast, you will have the chance to learn about the EPG correction technology adopted to tackle this issue, its implementation via a single, existing API and its impact on the viewing experience.

The webinar will touch upon diverse topics including: 

• A Market and Liberty Global Overview. What is driving the on-demand consumption? 
• A deep dive on the 'legacy' model where Replay TV assets are recorded from linear feeds
• The reliability of EPG schedules: understand the reasons behind delayed or extended programmes 
• EPG correction: how an automated EPG correction system works and what are the benefits obtainable via the integrated solution from Media Distillery & Nielsen’s Gracenote
• Lessons learned from the Liberty Global implementation: planning, pitfalls, audience insights, and more
• Next-generation content discovery features: what other options are out there to increase engagement with on-demand content? 
• How can Replay TV help Pay TV providers to become the trusted guide to content that consumers love? 
• A broader approach. How can the industry streamline and scale a wider content discovery feature set? 

Speakers & Moderators 

The webcast will include the following speakers and moderators: 

The webinar took place on Thursday, April 21st at 04:00 PM, CEST.